Question 1

How soon can I get a technician at my home?

Accepted Answer

We offer same-day service in most cities. Book online before 4 PM and get a technician the same day within 2-4 hours.

Question 2

Do you offer a warranty on repairs?

Accepted Answer

Yes! We provide a 90-day service warranty on all repairs. If the same issue recurs within 90 days, we'll fix it for free.

Question 3

Are your technicians certified?

Accepted Answer

All our technicians are background-verified, trained, and certified. They carry company ID cards and wear branded uniforms.

Question 4

What is your service charge / visiting charge?

Accepted Answer

We charge a nominal ₹99 inspection fee. This is waived off if you proceed with the repair. No hidden charges.

Question 5

Do you service all brands?

Accepted Answer

Yes, we service all major brands including Samsung, LG, Whirlpool, Voltas, Daikin, Haier, Godrej, IFB, and more.

Question 6

How do I pay for the service?

Accepted Answer

We accept cash, UPI (GPay/PhonePe/Paytm), credit/debit cards and net banking. Payment is collected after the service.

Question 7

What cities do you operate in?

Accepted Answer

We currently operate in Bhubaneswar, Cuttack, Puri, Rourkela, Sambalpur and Berhampur. More cities coming soon.

Question 8

Can I reschedule or cancel my booking?

Accepted Answer

Yes, you can reschedule or cancel your booking up to 2 hours before the scheduled time at no charge.

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